How can I purchase a poster or chart?
You can purchase directly from our site via credit card or pay pal.
Do I pay sales taxes?
Sales tax is only applied to California residents and automatically calculated prior to payment.
What is your shipping process?
We try to provide tracking information within 12 hours of packaging, inspection, and shipping. Shipping is based on an average domestic flat rate.
USPS Shipping varies with quantity.
| Standard First Class (5-7 days) | Starts at $2.50 |
| Priority (Ordered before 12pm EST) | Starts at $5.00 |
| Overnight (Ordered before 12pm EST) | Starts at $14.00 |
| If you plan to order four posters(+) and require shipping to be flat. | Contact us for special pricing and shipping. |
What is your return policy?
We do not accept returns unless you receive damaged goods. All items must be returned within 7 days of receipt for a full refund. All opened or used items cannot be returned.
What is your privacy policy?
We do not share any of your information with outside companies or third parties.
Do you really plant a tree for every poster sold?
We donate a dollar to the American Forest Organization for every poster sold starting June 2011. Our donation will occur at the end of the year to the “Trees for the Environment” program and we encourage our website visitors to help replenish our natural resources by donating directly through their website as well.
Does the Free Shipping Offer apply to everyone?
This offer is only available for domestic standard shipping (U.S.). International orders are void of this offer.
The animals are cute! Can I reuse or copy them?
All of the designs and illustrations on our website are protected by copyright/trademark through the Library of Congress. If you need a photo for second party use please contact us. Feel free to contact us with any questions: Falling Tree Creative Inc., Attn: Sophie, PO Box 491068, Los Angeles, CA 90049
